Shipping information.

Is it possible for you to ship using your shipping account?

Due to our systems integration with these carriers, we cannot use third-party accounts.

Do you offer same-day shipping?

We will try our best to dispatch your product as soon as possible, but due to the lithium content of the products, they have to be packed exceptionally carefully, which takes time. Some types of lithium have to be dispatched under the dangerous goods code, and this type of dispatch has to be booked for next-day pickup. Furthermore, if the cell/cells that you have ordered require customization, you would need to allow additional time depending on the quantity that has been ordered.

Is it possible to come to your location and collect it?

We do not offer a collection service at this time.

Which carriers do you use? uses Canada Post, FedEx, and Purolator, which carrier you can use depending on the type of cell and the number of cells. Some shipping methods are not available for some products.

Our intelligent shipping estimation program automatically calculates shipping costs. It calculates the cost based on the weight, distance to destination, and lithium content in the packages. It's easy to find the actual shipping cost to obtain your shipping cost. Add the products to your shopping cart, and Select estimate shipping cost. Enter the desired postal code for shipping, and here you will be shown the available shipping methods with pricing for the service.

It's important to understand that in-transit times and delivery dates are the best faith estimates provided by the respective carriers. Once we hand off the package to the carriers, we have limited power over the package; Responsibility for carrier or weather-related delays is passed to them. Transit times should be calculated only on business days and not include weekends and holidays.

We can only ship to PO Boxes with Canada Post. FedEx and all our other services cannot deliver to post office boxes. We will require at least 1 business day for order processing.

Domestic Shipping Services that we offer through FedEx & Canada Post:

Canada Post

  • Expedited: For many orders, this will be the cheapest solution (Especially low-value lighter orders). Order can be delivered to a Post Office Box. 1-10 Business Days transit depending on location.


  • FedEx Ground: This shipping method is the fastest method of shipping Lithium Metal batteries. Usually more economical for heavier shipments. We can ship all chemistries of the battery via this service.
  • International (USA): We can ship Lithium Ion, Lithium Polymer NiMh, Alkaline Sealed Lead Acid, and NiCd batteries to the United States, but we cannot ship lithium metal batteries to the USA by Air. You would need to select FedEx ground for this chemistry.


    • Purolator Ground: This shipping method is the fastest method of shipping Lithium Metal batteries. Usually more economical for heavier shipments. We can ship all chemistries of the battery via this service.
    • Purolator International (USA): We can ship Lithium Ion, Lithium Polymer NiMh, Alkaline Sealed Lead Acid, and NiCd batteries to the United States, but we cannot ship lithium metal batteries to the USA by Air.

    Customs and Import Duties

    • Please note your order may be subject to Retail Sales Tax, import duties, and/or taxes. These may be applied by your country when your package reaches your country.
    • ships your package duties and taxes unpaid. We do not collect sales tax, duties, and/or taxes, and we cannot say your charges. If you incur these additional charges, they must be rendered for your package to clear customs.
    • For more information regarding your country's customs policies, please get in touch with your local customs office.


    Once your order is placed, a confirmation email is sent to you as the purchaser. You should check that the address details provided in this email are correct within 30 Minutes of placing the order and notify us of any errors. Once this time has elapsed, we will consider your order has been placed and that your address details have been entered into our system correctly. You agree that the selected carrier should enter an incorrect address and return the shipment. The cost of the shipment and also the return cost charged by the selected carrier will be covered by you as the purchaser, and you agree that should this happen, it can be deducted from any refund that may be due if you decide to cancel the order or place the order to be shipped again. Please note that this will apply even if your order was placed via PayPal Express Checkout. It is your responsibility to confirm that the address is correct from all mediums, including orders placed over the telephone.

    We are based in Ontario, Canada. You can select to see prices to be shown in Canadian Dollars.

    We hold a vast inventory of products, and those with an extended shelf life are almost always available.

    No need to create an account at this stage, but once logged in, the shipping quotation system will also calculate the taxes. You can also checkout directly from this screen. Check out our instruction video below, which will guide you if you are unsure.

    Now, here's the fine print.

    Shipping and Delivery Terms and Conditions

    Please read the following terms and conditions carefully before placing your order for any product from our website. You agree to be bound by these terms and conditions by placing an order.

    1. Shipping Options: We offer different shipping options for delivering your product, including ground, air, or sea shipping. The available shipping options will be displayed during the checkout process, and you can choose the one that best suits your needs.

    2. Delivery Time: The estimated delivery time for your product will be provided during the checkout process based on the shipping option chosen and the product's destination. Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances beyond our control.

    3. Shipping Costs: Shipping costs will be calculated based on the chosen shipping option, the product's weight and size, and the destination. Shipping costs will be displayed during the checkout process, and you are responsible for any applicable shipping fees.

    4. Tracking Information: Once your product is shipped, we will provide you with tracking information, including a tracking number, delivery date, and any updates or changes to the shipment status. You can use this information to track the status of your shipment.

    5. Delivery Address: You are responsible for providing us with accurate and complete delivery address information. We will not be responsible for any delivery delays or failed deliveries due to inaccurate or incomplete address information provided by you.

    6. Delivery Confirmation: We will send you a delivery confirmation notification once your product has been delivered to the specified address. The delivery confirmation may be in the form of an email, text message, or phone call.

    7. Return Policy: Our return policy outlines the process for returning a product if it is unsatisfactory. Please refer to our separate return policy page for detailed information on our return process, including any applicable fees or restrictions.

    8. Shipping Restrictions: Certain products may have shipping restrictions due to legal, regulatory, or safety reasons. You are responsible for ensuring that the product you are purchasing can be shipped to your desired destination without any restrictions.

    9. Customs and Import Duties: If you are ordering from outside the country where the product is shipped, you may be subject to customs and import duties charged by your country's customs office. You are responsible for customs or import duties that may apply to your order.

    10. Force Majeure: We shall not be liable for any delay, failure, or disruption in the delivery of the product due to unforeseeable circumstances beyond our control, including but not limited to natural disasters, wars, strikes, or other events of force majeure.

    11. Governing Law: These shipping and delivery terms and conditions shall be governed by and construed under the laws of Canada. Any disputes arising out of or in connection with these terms and conditions shall be resolved through amicable negotiations and, if not resolved, shall be subject to the exclusive jurisdiction of the courts of Canada.

    12. Amendments: We reserve the right to update or modify these shipping and delivery terms and conditions at any time without prior notice. Any changes will be effective upon posting on our website. You must review these terms and conditions periodically for any updates or changes.

    By placing an order on our website, you acknowledge that you have read, understood, and agreed to these shipping and delivery terms and conditions. If you disagree with these terms and conditions, please refrain from placing an order.


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